Assoc Dir, Accounts Receivable

**Description**

**Assoc Dir, Credits & Collections**

Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know:
**WORK HERE MATTERS EVERYWHERE**

**Why Syneos Health**
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong.

**Responsibilities**:

- Leads Credit and Collections function. Works with Accounts Receivable, Business Finance, and operational teams to devise and implement global credit and collections policies and procedures. Utilizes financial systems for central repository of customer credit and payment history information
- Drives collection process and strategy to ensure past due receivables are being collected per contract payment terms and per corporate collection policy, engaging other parties as required. Escalates and controls overdue account balances per corporate collection policy engaging other parties, including legal, as required.
- Analyzes monthly bad debt files based on corporate allowance for doubtful account policy for multi-global locations. Assists in review of historic trends in bad debt write-offs and analysis of methodology modifications
- Works very closely with Project Directors and Managers to identify and help resolve customer disputes.
- Works closely with Treasury to review current global aging data and provide information for recurring forecast
- Project Managers and Directors, Business Development Managers and Directors as needed.
- Researches and addresses any unapplied cash with the customers to resolve quickly.
- Generates and distributes weekly and monthly Open AR Aging reports for multiple global locations.
- Analyzes monthly bad debt files based on corporate allowance for doubtful account policy for multi-global locations. Assist in review of historic trends in bad debt write-offs and analysis of methodology modifications.
- Review Sarbanes Oxley credit and collections compliance with supervisor quarterly and implement process changes to ensure compliance is maintained.
- Develops, maintains and enhances customer satisfaction.
- Manages and trains collections staff on all collections processes.

**Qualifications**

**Get to know Syneos Health**
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
- BS/BA/BCOM degree in Business Administration, Accounting, Economics, Finance or related field plus experience working as a Collections Manager or a Credit Manager at multi-million companies, preferably within a CRO or service industry.
- Must have 10 -15 years of proven working experience in Finance & strong relevant experience in handling Credit / Collections related roles
- Must have good people management experience
- Proficiency with reading and understanding service based contracts.
- Must have Oracle Financial Systems experience.
- Strong attention to detail, accuracy, flexibility, organizational and interpersonal skills, team-oriented and strong analytical skills.
- Ability to work independently, understands, and carries out detailed instructions and the ability to organize and work concurrently on several projects, each with specific instructions that may differ.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health

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