Systems Integration Advisor

14 hours ago

Pune Maharashtra, India NTT DATA Full time

**Req ID**: 322740

We are currently seeking a Systems Integration Advisor to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

**Job Summary**:
**Key Responsibilities**:

- Customization & Scripting: Write, test, and deploy scripts using JavaScript, GlideScript, and other scripting languages.
- Module Expertise: Work on ITSM, ITOM, HRSD, CSM, or other ServiceNow modules as required.
- Integration & Automation: Develop and manage integrations between ServiceNow and external systems using REST, SOAP, and MID servers.
- Security & Compliance: Ensure adherence to security policies and ITIL best practices.
- Mentorship: Guide junior developers, review code, and ensure adherence to coding standards.
- Stakeholder Collaboration: Work closely with business analysts, architects, and stakeholders to translate business needs into technical solutions.
- Platform Upgrades: Assist with ServiceNow version upgrades and testing new features.

**Technical Skills**:

- Strong knowledge of ServiceNow platform architecture and administration.
- Proficiency in JavaScript, Glide API, ServiceNow Script Includes, and Business Rules.
- Experience with UI policies, UI actions, ACLs, and Flow Designer.
- Hands-on experience with ServiceNow integrations using REST/SOAP APIs.
- Familiarity with ServiceNow ATF (Automated Test Framework).
- Understanding of ITIL processes and ServiceNow best practices.

**Required Qualifications**:

- 5+ years of experience in ServiceNow development and implementation.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Ability to work in an Agile/Scrum environment.
- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
- Experience with ServiceNow Scoped Applications.
- Knowledge of DevOps, CI/CD pipelines, and cloud technologies.
- Experience with ServiceNow Performance Analytics and Reporting.

**About NTT DATA**

NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services.
NTT DATA North America

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