Customer Care Associate
6 days ago
**Position**: Customer Care Associate
**Number of Vacancies**: 10+
**Requirements**:
- **Gender**: Open to all genders
- **Qualification**: Minimum 12th Pass; Graduates preferred
- **Communication Skills**: Proficiency in Hindi and English is essential
- **Salary**:
- **For Freshers**: ₹12,000 - ₹15,000 per month
- **Days Off**: Sundays are fixed off
**Key Responsibilities**:
- Provide outstanding customer support through various channels.
- Efficiently resolve customer queries and issues while maintaining professionalism and courtesy.
- Ensure high levels of customer satisfaction through clear communication and effective problem-solving.
- Accurately document customer interactions and transactions.
**Required Skills**:
- Excellent verbal communication skills in both Hindi and English.
- Ability to manage high call volumes efficiently.
- Strong problem-solving abilities.
- Basic proficiency in computer operations.
**Working Hours**:
- Standard working hours with Sundays off.
**Benefits**:
- Competitive salary based on experience.
- Opportunities for career growth and development within the company.
- A friendly and supportive work environment.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
Expected Start Date: 04/10/2024
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