Customer Care Executive
1 day ago
Job Title: Customer Support Executive
Location: Indore, Madhya Pradesh
**Job Description**:
Key Roles & Responsibilities:
- Handle customer queries via phone in a professional manner
- Provide accurate information and resolve customer issues effectively
- Ensure high levels of customer satisfaction
- Maintain proper records of customer interactions
- Escalate unresolved queries to the appropriate department
- Follow up with customers when needed
- Adhere to process guidelines and compliance standards
Meet daily and monthly performance targets (call quality, response time, resolution, etc.)
Eligibility:
Qualification: Undergraduate / Graduate (15 years of education)
Experience: 0 to 2 years
Languages Required: Good communication in Hindi & English
Salary - 11k
- 15k in-hand.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹11,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
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