Tfl - Trade Associate Replacement

3 days ago

Bengaluru, India Deutsche Bank Full time

**Job Title **Associate

**Location Bangalore **, India

**[Details of the Role and how it fits into the team]**

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Day to day management of Process Service Delivery
- Serve as Internal/external escalation point
- Serve as technical operational expert for queries from clients/team members etc.
- Monitoring and controlling workflows
- Spearhead various process improvement initiatives
- Ensuring closure of tasks within prescribed SLAs
- Identifying operational risks proactively and mitigating appropriately.
- Offering guidance with individual and team challenges
- Effective Multitasking
- Effective Delegation to direct reports
- Ensure structured upward & downward communication
- Assist with recruitment and training process
- Supervise and manage development of team members
- Drive projects and efficiency initiatives
- Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc).
- Work very closely with the process owners/stakeholders and other internal clients for overall growth of the bank’s business

**Your skills and experience**
- Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc)
- Good understanding of legal, credit and operational risks in handling of Trade product/services
- Good communication skills (oral and written)
- Flexible to work in late night shifts.
- CDCS Certification is an added advantage

**How we’ll support you**
- _Training and development to help you excel in your career _
- _Coaching and support from experts in your team _
- _A culture of continuous learning to aid progression _
- _A range of flexible benefits that you can tailor to suit your needs _

**About us and our teams**

**Deutsche Bank & Diversity - Do not add - This is a standard paragraph that will pull through automatically for external adverts in Workday.**

Diversity, inclusion and mutual respect are essential elements of who we are. These values define the working environment we strive to create - engaging, supportive and welcoming of different views. We believe innovation stems from intellectual curiosity alongside the right mix of skills and talents. Therefore, we embrace a culture reflecting a variety of perspectives, insights and backgrounds. The company promotes equality of opportunity and encourages the development of all employees to their full potential. We are open to agile working arrangements - talk to us about flexibility and other initiatives we offer.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

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