Staff Data Scientist

2 weeks ago

Hyderabad Telangana, India ServiceNow Full time

**Company Description**
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Job Description** What you get to do in this role**:

- Bring intelligence to customer workflows by leveraging their individual data
- Structured data (workflow state evolution, database tables)
- Unstructured data (utterances, descriptions, documents,)
- Adapting to their unique and complex workflows
- At Scale: 7000+ customers with a wide range of data volumes
- Co-pilot the expansion of machine learning into new products with our product management, internal operations teams and development teams
- Collaborate day-to-day with an energetic team of like-minded data scientists, developers, product managers and quality engineers.
- Master new functional areas and take ownership of customer-critical features
- Mentor and help grow the data science team

**Qualifications** To be successful in this role you have**:

- 6+ years’ experience in a commercial setting:
- Demonstrated ability to deploy machine learning solutions
- Proven track record solving industrial problems with data
- Experience evaluating and developing new machine learning algorithms
- Providing technical leadership to data science teams
- Strong background in statistics, probability, and machine learning
- Excellent written and oral communication skills
- Ability to explain models in simple terms to a broader audience
- Solid software development skills and understanding of computer science fundamentals
- Strong proficiency with Python scientific stack (scikit-learn, pandas, numpy,)
- Experience with neural network-based NLP technologies (Transformers, BERT, etc.) desired
- Proficient in Java, SQL, source code control systems (git), and basic UNIX utilities
- Strong educational background (M.S.) in a quantitative discipline (Ph.D. preferred)

JV20

**Additional Information** Work Personas**

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

**Equal Opportunity Employer**

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

**Accommodations**

**Export Control Regulations**

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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