Tellecaller

Communication Skills: Excellent verbal communication skills are essential for effectively interacting with customers or clients over the phone. Clear and articulate communication helps convey information, answer inquiries, and handle conversations professionally.

Active Listening: Being able to listen attentively to callers is crucial for understanding their needs, concerns, or requests. It involves focusing on the caller's words, asking clarifying questions, and demonstrating empathy.

Customer Service: Providing exceptional customer service is essential for addressing inquiries, resolving issues, and ensuring customer satisfaction. Being patient, friendly, and empathetic can help create a positive experience for callers.

Phone Etiquette: Understanding proper phone etiquette is important for maintaining a professional image and representing the company positively. This includes using a polite and friendly tone, following company guidelines, and being respectful to callers.

Problem-Solving: Having strong problem-solving skills enables Tellcallers to assess customer issues or complaints and find appropriate solutions. They should be able to think quickly, make sound judgments, and provide helpful recommendations.

Product/Service Knowledge: Depending on the nature of the calls, having a good understanding of the products or services offered by the company is valuable. Being knowledgeable allows Tellcallers to provide accurate information and address customer inquiries effectively.

Multitasking: Tellcallers often need to handle multiple tasks simultaneously, such as inputting information into a computer system while conversing with callers. The ability to multitask efficiently without compromising quality is important.

Time Management: Being able to manage time effectively helps Tellcallers handle a high volume of calls efficiently. Prioritizing tasks, adhering to call schedules, and ensuring timely follow-up are important aspects of effective time management.

Resilience and Stress Management: Dealing with challenging or irate callers can be stressful. Tellcallers should be resilient, maintaining composure, and handling difficult situations professionally. Practicing stress management techniques can be beneficial in maintaining mental well-being.

It's important to note that the specific skills required for a Tellcaller may vary depending on the industry, company, and the nature of the calls they handle. The above list provides a general set of skills that could be relevant, but it's always advisable to refer to the job description provided by the specific company for a more accurate understanding of the role's requirements.

**Salary**: ₹10,000.00 - ₹12,000.00 per month

Ability to commute/relocate:

- Udaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9783014739