Securities Services Ops, Depositary Services

**JOB DESCRIPTION** About you**:
We're looking for highly-driven individuals with an interest in working in financial services and at JPMorgan Chase. Your roles & responsibilities will include:

- Assist senior management with talent retention and development as well as capacity and resiliency management of the team.
- Assume responsibility for the oversight and governance of the daily activities within the team.
- Ensure accurate and timely processing of all deliverables on the Depositary Records to the highest individual and team standards and in accordance with the applicable procedures, policies, checklists
- Ensuring the completeness and timeliness of reporting to clients and internal departments
- Assigning responsibilities and ensuring an efficient work environment
- Reviewing end of day packages and taking prompt action to resolve any escalated exceptions
- Ensure immediate and appropriate escalation to impacted parties and management where deliverables cannot be realized.
- Ensure adherence to internal procedure & controls to ensure a four eyes principle is applied at all times.
- Ensure all queries are responded to and resolved by team in professional and timely manner ensuring the highest levels of client service are achieved.
- Take responsibility for the creation and maintenance of process documentation such as SOP, SLA, Controls documents and process improvement documents.
- Take responsibility for the timely and accurate compilation of departmental KPIs to corporate standards.
- Proactively engage in and or lead internal projects and testing as required.
- Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner.
- Pro-actively conduct a thorough investigation and analysis of relevant data for the speedy resolution of client queries.
- Keen awareness of and adherence to audit requirements and experience of liaising with auditors.
- Act as primary point of contact for onshore partners and has ability to influence key stakeholders.
- Active participation in JPMorgan Performance Management and Staff development programs.
- Proactively identify opportunities for automations leading to elimination of manual process thereby creating efficient and scalable operations.

**About your experience**:
**About your skills & qualifications**:

- You will have 8+ years’ experience in Financial Services Industry, with preferably 3-5 years in Depositary Services / Fund Accounting / Financial Reporting / Performance & Analytics
- Ability to communicate effectively both verbally and written within the team and across Internal and External teams.
- Strong team player with solid and effective interpersonal skills.
- Self-starter with ability to work and prioritize on own initiative and to grasp new concepts quickly.
- Proactive in identifying and escalation of potential areas of risk with view to minimization of key risk areas.
- Sound analytical, logical and problem solving skills.
- Flexibility in multi-tasking within and across teams within a challenging deadline and volume driven environment.
- Project management experience in planning, executing, and maintaining a project from start to finish.
- Assume accountability through willingness to take ownership and responsibility for team performance and goals.
- Ability to embrace change and foster environment of continuous improvement to attain greater efficiencies and increases automation of processes.
- Has proven motivation and team building skills
- 5+ years of people management expertise.
- Sound knowledge of life cycle of the financial instruments
- Fluency in English written and spoken.

©2019 JPMorgan Chase & Co. All rights reserved. J.P. Morgan is an equal opportunities employer.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more infor