Field Service Technician

2 days ago

Wagle Estate Thane Maharashtra, India Medprime Technologies Pvt Ltd Full time

**Position Overview**

**Key Responsibilities**
- Install, test, and ensure proper functionality of new medical devices.
- Improve processes to optimize equipment use and production efficiency.
- Identify and report unsafe operations to the Manager.
- Establish and follow safety and environmental protocols.
- Provide engineering support for production and maintenance activities.
- Perform maintenance tasks and deliver customer support.
- Diagnose product issues and carry out necessary repairs.
- Write clear and accurate service reports post-diagnostics.
- Respond promptly to service calls and execute necessary repairs.
- Travel for on-site service as required.
- Investigate technical problems, analyze root causes, and implement effective solutions.
- Complete tasks assigned by the reporting manager.

**Required Skills & Qualifications**
- Diploma/ITI in Mechanical Engineering, Fitter, or Turner (mandatory)
- Minimum 1 year or completed apprenticeship in a relevant field
- Good English communication skills to engage with clients from South India
- Strong hands-on skills in equipment Service, installation, troubleshooting, and maintenance
- Excellent analytical, problem-solving, and diagnostic abilities
- Ability to work under pressure and make quick decisions
- Physically fit and capable of handling fieldwork
- Willingness to travel and work flexible hours

**Benefits**
- Flexible working schedule
- Supportive work environment
- Provident Fund
- 15 Paid Leaves
- 16 Public Holidays + 1 Optional Holiday annually
- 18 Earned Leaves

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):

- What is your current salary?

**Education**:

- Diploma (required)

**Experience**:

- Field service: 1 year (preferred)

**Language**:

- English (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person

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