Vmware Vcf Support

4 days ago


CBD Belapur Navi Mumbai Maharashtra, India Swan Solutions & Services Full time

**Location**: CBD Belapur, Navi Mumbai
**Experience**: Minimum 5 years in VMware Cloud
**Employment Type**: Full Time, Permanent

**About Swan Solutions**:
Swan is a **₹500 Crore organization**, headquartered in Mumbai, and has been delivering IT infrastructure services for over 33 years under the leadership of Mr. Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA.

We are a trusted IT Infrastructure service provider catering to **BFSI, PSU, SMB, and large corporate houses**, offering expertise in IT hardware, networking solutions, servers, blades, peripherals, networks, and cloud. Our strong partnerships with **HP, Cisco, Microsoft, VMware, and NetApp** enable us to provide cutting-edge solutions.

Learn more:
**Life at Swan**:
At Swan, we believe in taking on inspiring and challenging IT projects that fuel **innovation and growth**. Our **open-door culture** encourages every team member to share ideas that can transform into reality.
We celebrate our people and value qualities like **Accountability, Vibrancy, Willingness to Learn, Independence, and Impact**.

**Role: VMware VCF Support Engineer**:
As a VMware VCF Support Engineer, you will play a critical role in delivering advanced support for VMware Cloud Foundation (VCF) solutions. You will be responsible for troubleshooting, ensuring system stability, and collaborating with cross-functional teams to deliver high-quality outcomes.

**Key Responsibilities**:

- Provide **expert-level technical support** for VMware Cloud Foundation (VCF) to resolve complex issues.
- Perform **in-depth troubleshooting** of VCF components**:vSphere, NSX, vSAN, and SDDC Manager**.
- Collaborate with teams and customers to deliver timely solutions and ensure satisfaction.
- Create and maintain **knowledge base articles, documentation, and troubleshooting guides**.
- Implement proactive measures to improve **stability and performance** of VCF environments.
- Conduct **Root Cause Analysis (RCA)** for critical incidents and recommend preventive solutions.
- Mentor and guide junior engineers on **best practices and technical problem-solving**.
- Engage with **product development teams** to report bugs, suggest improvements, and enhance product quality.
- Stay updated with the latest VMware technologies and maintain **relevant certifications**.

**Qualifications**:

- Education**:Any IT Graduate**:

- Experience**:Minimum 5 years in VMware Cloud environments**:

- Certifications (mandatory)**:VMware Certified Professional (VCP)** / **VMware Advanced Professional (VCAP)** in **Data Center, Cloud, or Network**

**What We Offer**:

- Competitive salary **as per industry standards**:

- Opportunity to work with **leading enterprise clients & technologies**:

- A vibrant, collaborative, and innovative work culture



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