Mba Freshers

21 hours ago

Lucknow Uttar Pradesh, India PolicyGhar Full time

**Roles & Responsibilities**:

- Attend calls to provide information related to insurance policies and informing about any modifications in the policy to prospective as well as current clients.
- Solicit sale of additional or new products and services.
- Examine whether the necessary changes were made in so as to resolve the customer’s problems.
- Cancel accounts and inform customers about claim investigation results.
- Keep the customers well-informed and satisfied every time.
- Maintain strong customer relationships.
- Keep customer transactions and interaction records including all the complaints, inquiries, comments, and actions performed.
- Send mails, newsletters, and other correspondence forms to customers.
- Protect the company reputation.
- Offer price quote information to prospective clients.
- Qualifications
- Multi-tasking
- Pacify difficult customers and handle their problems
- Have effective verbal and non-verbal communication skills
- Willingness to provide assistance
- Approachable
- Basic typing skills
- Basic computer skills
- Able to work in flexible work timings
- Sound judgment skills with good listening abilities
- Able to cope with a fast-paced work environment
- Resolve problem efficiently after critically analyzing situations

**Qualification & Experience**:

- Excellent communication and interpersonal skills.
- Accuracy and attention to detail
- Good command of English.
- Basic computer knowledge is necessary.
- Ability to communicate, present and influence effectively.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Master's (preferred)

Work Location: In person

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