
Client Support Representative
2 days ago
We are looking for an active, energetic Support Executive, who is responsible for customer's help for all tech challenges faced while using the Product and services provided.
**Location : Mohali**
**Experience : 0 - 1 year**
**5 days working**
**ROLES AND RESPONSIBILITIES**
- Attending, Understanding & responding to Customer queries/issues over chat or call.
- Will be responsible for facing customers, gathering requirements and providing possible solutions.
- escalating the clients/ process to the manager
- Analyse and identify process changes or product enhancements required & suggest if any.
**REQUIREMENTS**
- Should be active, energetic, and enough smart to understand the customer\'s queries.
- Sharp understanding and memory of how software/products work
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
**BENEFITS**
On time salary
inter
- tech work
Soft skills trainings
Rewards and recognitions
weekly de-stressing activities
Pay: ₹15,000.00 - ₹21,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Evening shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
Work Location: In person
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