Salesforce Service Cloud

3 days ago

India Photon Full time

**Responsibilities**:
Designing and implementing solutions using Community Cloud functionality.

Supporting solutions for an employer/employee portal and employer registration process.

Determine the appropriate approach to manage CMS content supporting multiple languages

The individual in this position will be responsible for configure/build/customize Salesforce Community Cloud Responsibilities

Distinguish the key components that contribute to performance optimization within a design.

Build solutions that scale and perform.

Anticipate and mitigate risks and issues.

Consistently deliver effective business solutions.

Analyze customer requirements to determine an appropriate solution design considering capabilities, limitations and design trade-offs

**Requirements**:
A minimum of 3 years' Experience Cloud experience on projects with high user volume ( >500 users)

Minimum 5 year experience with an Experience Cloud project supporting each type of licensing: Partner License, Customer License (Plus and High Volume), Per login and User licenses

Experience in Community templates

3-5 years of experience designing and implementing portal solutions

Demonstrable ability to communicate the complexities of technical programs.

Strong analytical and problem-solving skills.

Deep knowledge of the Salesforce platform including Service Cloud and Community Cloud.

Solid grasp of content management and database concepts.

Familiarity with the agile software development.

Experience with Google Analytics and Google Tag Manager.

Certified Community Cloud Consultant.

Certified Salesforce Administrator.

Certified Salesforce Advanced Administrator a plus.

Bachelor's degree or equivalent, minimum 9 years of work experience. (If Associates Degree, must have minimum 6 years' work experience)

Excellent communication and presentation skills

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