Transportation Representative Noc Ib

14 hours ago

Bengaluru Karnataka, India Amazon.com Full time

DESCRIPTION

The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.

Key job responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

*Logistics background and Experience in similar role
- Proficient in Excel

Job details
- IND, KA, Bangalore - Virtual
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- IND, TS, Virtual
- IND, MP, Bhopal - Virtual
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- IND, KA, Virtual
- IND, MP, Virtual
- IND, HR, Virtual
- Supply Chain/Transportation Management

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