Vendor Risk Operations

**About Us**: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. **About the role**: As a Vendor Risk Operations team member, you will play a critical role in safeguarding Paytm from potential risks associated with our vendor ecosystem. You will be responsible for conducting comprehensive vendor risk assessments, ensuring compliance with internal policies and regulatory requirements, and actively contributing to the continuous improvement of our vendor risk management framework. This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with various stakeholders. Conduct end-to-end vendor risk assessments across various risk domains (e.g., Vendor deduplication, information security, financial stability, business continuity, regulatory compliance, data privacy). Collaborate with business units to understand their vendor requirements and associated risks. Review vendor-provided documentation, certifications, and audit reports to identify potential vulnerabilities. Conduct Mystery-shopping wherever required Track and monitor vendor remediation efforts to ensure timely closure of identified risks. Maintain accurate and up-to-date vendor risk profiles and assessment records. Assist in the development and enhancement of vendor risk assessment methodologies, tools, and processes. Contribute to the ongoing development and implementation of Paytm's vendor risk management framework. Generate regular reports on vendor risk posture and assessment progress for internal stakeholders. Participate in ad-hoc projects and initiatives related to vendor risk management as required. **Expectations/Requirements**: Educational Qualification: Bachelor's degree in Business Administration, Finance, IT, Risk Management, or a related field. Experience: 2-5 years of experience in vendor risk management, third-party risk management, internal audit, compliance, or a similar risk-focused role. Domain Knowledge: Strong understanding of various risk domains, including information security, data privacy (e.g., GDPR, local data protection laws), financial risk, operational risk, and regulatory compliance. Understanding of Technology and User Experience: An appreciation for how technology solutions are built and how they impact user experience will be valuable in assessing vendor capabilities and potential risks. Analytical & Problem-Solving Skills: Excellent analytical and problem-solving skills with the ability to conduct deep dives, identify, assess, and mitigate risks effectively. Advanced Knowledge of Excel is required for data analysis and reporting. Basic knowledge of MySQL would be an added advantage for data retrieval and manipulation. Communication & Interpersonal Skills: Good communication and interpersonal skills, with the ability to present complex information clearly and concisely to diverse audiences. Strong written communication for documentation and reporting. High level of drive, initiative, and self-motivation. Ability to work independently, prioritize tasks, and manage multiple assessments simultaneously in a fast-paced environment. A willingness to experiment, learn quickly, and continuously improve processes and personal skills. Certifications (Preferred but not mandatory): CISA, CRISC, CISM, or other relevant certifications in risk management or information security. **Why join us**: A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedbacks from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it