Server Admin

7 days ago

Hazira Surat Gujarat, India SSM Infotech Solutions Pvt Ltd Full time

**Mission Statement**:To handle the Server Operations at site. Attend the complaints in SLA time to minimize the Penalty & Enhance the Customer Satisfaction

**Main Accountabilities**:

- To perform day to day System Administration related activities given RIL EIC.
- To take the Daily / Weekly / Monthly Backup of Servers.
- To Monitor the Health of All Servers.
- Escalate the hardware related issues to designated vendor and co - ordinate till resolution.
- Co-ordination with COE IT - JMD & RCP for day-to-day operations.
- Hourly and Shift Reporting to EIC.

**Interfaces**:

- Customer - Engineer In-Charge
- Site In-Charge
- SMO
- Head of Services
- Location: Hazira, Surat, India.

**Challenges**:

- Learning new technologies in the dynamic environment.
- Handling multiple complaints simultaneously.
- Coordinating with various teams internally in the organization and Escalate the complaints to the respective team after proper diagnose.

**Knowledge, Skills and Experience**:
Degree or Diploma in Engineering or Technology
- Minimum 2 years of experience in the industry.
- Having MCSA/Azure Certified.
- Having good knowledge of Disaster Recovery and Backups.
- Having good knowledge of Server Client Architecture.
- Having good knowledge of Domain.
- Having basic knowledge of Network, DHCP, DNS, Anti-Virus, MS Patch Management etc.
- Time Management / Prioritization Skills.
- Good Communication skill - Verbal & Written.
- Ability to work in Team.
- Willingness to work in Rotational Shifts & Extended Hours.

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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