Academic Counsellor

1 week ago

Gurgaon, India CollegeDekho.com Full time

Academic Counsellor/Sr. Academic Counsellor

About Us:
Over the next 2 years, CollegeDekho plans to scale launch and scale a new student-oriented service verticals which is expected to contribute significantly to the growth of the organization.

Who are we looking for:
We are looking for smart & dynamic people, who are passionate about helping students realise their dreams by guiding them making judicious & informed decisions about their education & career.

The successful applicant would thrive on a challenging role, & be a great advisor to both the student’s & their parent’s. We would like to invite people who have worked in or would like to work with progressive organizations, as part of a successful team to come & join us. If you think you would enjoy working in a fast paced, growth-oriented organization, you are the right person for us.

Here’s how your onboarding journey will look like:

- Upon your joining, you will go through an intensive training program where you will be taught counselling skills, product knowledge, communication skills & about internal technical systems
- This training will consist of New Hire Classroom Training + Nest OJT phases (you’re expected to clear this training to hit the shopfloor)
- If you aren’t able to clear the training the organization may decide to either redeploy or take action (as per the HR policy)
- The period of training will vary from the process/product you get aligned with
- You would then be assigned to your respective shopfloor team; with a buddy to help you get answers to your day-to-day questions
- Once settled, you would be expected to counsel students over the phone, basis the knowledge & training imparted to you
- Counselling will lead to forms filling for admission, & ultimately to admission in our partner colleges as per your assigned targets
- You will also have direct access to the colleges SPOC as & when required & help in admission conversion process
- You would be expected to maintain daily MIS on the calls & walk-ins (if any)

Must have skills:

- Excellent listening skills + Excellent communications skills (English & Hindi) & interpersonal skills, multilingual languages (where required)
- BPO/contact centre background & sales experience
- Comfortable with Daily - Weekly - Monthly sales targets
- Should enjoy working in a core sale driven environment
- Self-starter & ability to execute high velocity closures
- Zero to 5 years of experience into telesales
- Open to work in rotational weekly-off culture - 6 days working including Sunday’s
- Open to work any shifts (early morning, late afternoon, nights)
- Inherent ability to have engaging conversations
- Graduate in any stream

Good to have skills:

- Edu-Tech student counselling background will be a plus
- Comfort & knowledge of Microsoft Office (for data management)
- More than 3 years of proper edtech sales experience

Some more good to know information for you:
Job Location: CollegeDekho Gurugram

Work From Office

Reporting to a Team Leader

Handing core sales calls (Outbound & Inbound)

Working on both cold & warm leads

Pitching & selling courses/colleges/programmes to the potential learners

Attractive Performance based Unlimited Incentives

**Salary**: ₹22,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

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