Sales & Service Coordinator

**Role** : Sales & Service Coordinator

**Experience**: 1 - 4 Yrs.

**Education**: Any Graduate

**Job Location**: Kanjurmarg East, Mumbai.

**Notice Period**: Immediate Joiners will be given preference.

**Salary**: Rs.15,000 K to Rs.30,000 K per month.

**Key Skillsets **:MS - Excel, MS - Word.

**Required Skills**:

- B2B Sales Assistance
- Generate Sales Report.
- Sales & Service Support & Assist to Production Manager.
- Clients & Customers Handling.
- Follow ups for Closure of Orders & Deals.

**Soft
- Skills**:

- Excellent Communication Skills
- Good Aptitude & Problem Solving Skills
- Good Reading & Writing Skills

**Responsibilities**:

- Should have knowledge of Customers and Client Handling.
- Coordinate regarding Sales & Service to the Customers and Client across the India.
- Should have knowledge of Sending, Receiving, Replying E-mails of Customers, taking follow-ups of orders of customers and Clients.
- Help to organised and build the client and customer databases.
- Ensuring order execution in a timely manner
- Coordinating with other departments to ensure material is dispatched and delivered on time to customers.
- Ensuring customer satisfaction.
- Handling customers to ensure timely deliveries and to ensure their queries requests are resolved.
- Building and maintaining databases.
- Calling customers and generating leads.
- Following with the service engineers to ensure that they complete their work or not.
- Coordinate with the production team to improve their productivity.
- Coordinate with the logistics team for delivery and dispatch on time and ensuring all have high-quality service and up-to-date delivery to the customer.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Collaborating with other departments to ensure sales & service queries and deliveries are handled efficiently.
- Developing and maintaining filing systems so as to maintain sales & service records, prepare reports, and provide financial information to the finance department.
- Making the company's products and services as attractive to potential customers as possible.

**Qualifications**:

- Graduate in any degree.
- Should have minimum 1 year experience in B2B Sales Assistance.
- Should have experience in Sales & Service Coordination with Production Manager.
- Should have good computer skills in MS - Office.
- Proficiency in English, Hindi & Marathi.
- Organised and Responsible with an aptitude in problem-solving skills.
- Excellent Verbal and Written Communication Skills.
- A team player with a high level of dedication.
- Committed towards enhancing the company’s sales.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Kanjurmarg, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Current Location in Mumbai:
Total work experience in B2B Sales:
Total work experience in Service Assistance:
Total work experience in Lead Generation:
Total work experience in Customer relationship management:
Total work experience in Customer Service & Support:
Current Company:
Current Designation:
Current CTC:
Expected CTC:
Notice Period:
Reason to Leave a Current Job:
**Education**:

- Diploma (preferred)

**Experience**:

- Service Assistance: 2 years (preferred)
- B2B sales: 2 years (preferred)
- Lead generation: 2 years (preferred)
- Customer relationship management: 2 years (preferred)
- Customer Service & Support: 2 years (preferred)

**Location**:

- Kanjurmarg, Mumbai, Maharashtra (preferred)

Work Location: In person

**Speak with the employer**
+91 7777444551