International Customer Service Advisor

4 days ago

Mohali, India cresta Kans Full time

**Job Title**: Customer Care Executive

**Job Location**:Chandigarh,Panchkula,Mohali

**Summary**: Primary point of contact for addressing customer inquiries, resolving complaints, and ensuring satisfaction.

**Responsibilities**:

- Identifying and addressing customer needs.
- Providing accurate product/service information.
- Resolving complaints and ensuring customer satisfaction.
- Processing orders and requests.
- Maintaining records of interactions and feedback.

**Requirements**:

- Excellent communication and problem-solving skills.
- Empathy and patience.
- Ability to work under pressure.
- Basic computer proficiency.
- Previous customer service experience preferred.
- High school diploma or equivalent.

**Salary**:

- 20K-33K+3000(Night Shift Allowances)+Incentives as per your perforamnce

**Contact**: HR(Shweta Bhamabak)

9056883411

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,967.51 - ₹32,654.27 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Mohali, Punjab (preferred)

Ability to Relocate:

- Mohali, Punjab: Relocate before starting work (required)

Work Location: In person

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