Employee Verification Executive

2 weeks ago


Bhayandar Mumbai Maharashtra, India Epicenter Technologies Pvt. Ltd Full time

About us:
Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.

Job Description for a Employee Verification Process

**Responsibilities**:

- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.
- Should have previous experience in Renewals and upselling

**Requirements**:

- HSC/Graduate with 6 months to 1 year experience
- Must be comfortable working from the office
- Joining Date - 3rd Sept

Shift Timings: International
2 fixed week off - Saturday/Sunday

Job Location: Bhayander (West), Mumbai

**Job Type**: Full Time

ixamBee hiring on behalf of Epicenter

**Job Types**: Full-time, Permanent

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 03/09/2024



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