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Telecaller

3 weeks ago

Nagpur, India Shivansh Digitech Private Limited Full time

Job Title: Telecaller.

Job position : 3

Office Time : 9.30AM-7.00PM

We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our Sales Department.

Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

Phenomenal telephone etiquettes are essential for this position.

**Responsibilities: -**
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Resolving queries and issues related to the products and services.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements**:

- High school diploma or equivalent.
- Fluency to talk as well as written communication in English & Hindi.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.

**Salary**: ₹50,000.00 - ₹125,000.00 per year

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Telemarketing: 1 year (preferred)