Tele Calling Executive

4 days ago

Amravati, India UBIXA Private Limited Full time

**About the company** - UBIXA proudly stands as central India's largest distributor of precision measuring instruments,electrical and electronic test equipment and surveying instruments from renowned global brands._ - We operate on a PAN India basis, offering top-of-the-line service and the fastest product delivery. With a diverse portfolio of 30+ esteemed brands, we have proudly served over 5000 satisfied customers._ - We bring over a decade of experience to every project, offering unmatched expertise. This commitment to quality sets us apart in the industry. UBIXA carries a vision to be our client’s one-stop destination for superlative quality control instruments. We are here to fulfil your unique requirements with an unwavering commitment to quality, expertise, and seamless service._ **Full job description** Role: Tele Calling Executive (Payment Recovery) We are looking for a self-driven and competent Telecalling Executive to facilitate our payment collection process and contact customer for the collection of outstanding payments. To be successful in this role, you must possess knowledge of the collections process and should be able to strike a balance between maintaining trustful relationships and ensuring timely payments. **Key Responsibilities**: - Monitor and track outstanding invoices for timely payment. - Resolve billing discrepancies and disputes. - Coordinate with the Stores/Acccounts department of the customer to address payment issues. - Respond to customer inquiries and concerns related to payments and billing. - Maintain accurate records of customer payments, invoices, and communications in ERP. - Analyze payment data to identify trends and insights. - Communicate effectively with customers and colleagues regarding payment-related issues. - Collaborate with sales and finance teams to streamline the payment process. - Bachelor’s degree in business administration, Finance, or related field preferred. - Proven experience in payment follow-up, accounts receivable, or a similar role. - Strong interpersonal and communication skills. - Excellent problem-solving abilities and attention to detail. - Customer-focused mindset with a commitment to delivering exceptional service. - Strong organizational skills and ability to prioritize tasks effectively. - Team player with a positive attitude and strong work ethic. - Adaptability and willingness to learn new processes and technologies. **Skills and Qualifications** - Understanding basic principles of finance, accounting, and bookkeeping - Proficient in Ledger reconciliation & scrutiny **Preferred Qualifications** - Bachelor’s degree in commerce or any equivalent - Strong mathematical skills - 2-3 years Prior Experience at similar position. Schedule: 10 AM to 6 PM Work Location: Head Office Pay: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus Application Question(s): - Are you based in Amravati city or Amaravati District? **Experience**: - total work: 2 years (preferred) Work Location: In person

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