Greeter Receptionist

1 week ago


Kandivali East Mumbai Maharashtra, India Waman Hari Pethe Jewellers Full time

The Greeter/Receptionist will be the first point of contact for customers visiting the store.
- The primary responsibility is to ensure every customer feels welcomed and attended to, creating a positive shopping experience.
- You will guide customers to the appropriate section or team members and handle general queries.

**FLUENCY IN ENGLISH IS AN ADDED ADVANTAGE**

**Key Responsibilities**:

- Warmly welcome and greet all customers entering the store.
- Provide basic information about the store, its offerings, and promotions.
- Direct customers to appropriate sales representatives or product sections based on their needs.
- Maintain a guest log, recording customer details and ensuring follow-up if required.
- Assist with basic administrative tasks such as scheduling appointments for customers.
- Inform customers about ongoing promotions, events, or offers at the store.
- Handle any immediate customer concerns or escalate issues to the store manager or supervisor.
- Collaborate with other team members to ensure smooth operations of the store.
- Ensure customer satisfaction and enhance the customer experience through polite and efficient service.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,470.47 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person