
Customer Service Representative
6 days ago
**This is a remote position.**
Rishi Immigration team is seeking a cheerful, and professional full-time Receptionist to join our team You will be responsible for the first impression of the company by providing a welcoming environment to clients. As team members, we are committed to making someone's day better through great communication.
**RESPONSIBILITIES**:
- Answer all incoming calls, and respond to caller's inquiries in a positive, professional manner
- Redirect calls to respective departments and take clear, concise messages as required
- Book an appointment for our Immigration Consultants
- Maintaining a high level of company confidentiality and customer satisfaction
- Provide administrative support to the office for forms and file management for new and existing clients
- Maintain the record in the CRM system
- Help admission team with student's profile assessment for program/course selection in Canadian Colleges/Universities
- Managing social media pages will be considered an asset
- Other related duties, as assigned
**CANDIDATE QUALIFICATIONS**:
- Excellent communication skills
- Must have Bachelor's degree
- Must have computer/Laptop and smartphone
- Reception experience is not required but is an asset
- Good computer skills
- Professional and Mature
- Has a "Superior Customer Experience" Mentality
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Evening shift
- US shift
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91-XXXXXXXXXX
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