Associate 2 - Core Operations

2 days ago

Bengaluru, India State Street Full time

Job description
- Managing day to day operations / delivery of assigned clients with a keen eye on oversight of operational risks.
- Review the work performed by other team members before releasing it to client.
- Ensure all activities are completed in line with internal standards and review as required
- Ensure incoming queries are being managed in a timely and accurate manner
- Knowledge of Alternative Investment services business which is associated with Hedge and Private Equity funds
- Provide support during US market hours, should be comfortable with Night Shift.
- Knowledge of Custody specific Trade life cycle process (trade types) in terms of processing and settlement activities
- Require knowledge related to core Custody specific Trade types & its implications on the US and Global markets
- Responsible for the settlement of Security transactions | Ensuring all trades are instructed, matched & settled on a timely basis | Monitoring of failing trades
- Performing reconciliation activities to adhere to verification checks
- Work in conjunction with individuals on the team as well as other business units, shared services/COEs, outsource partners, external clients as needed to resolve issues/discrepancies and ensure client satisfaction through seamless processing, accuracy, and adherence to all SLAs/internal standards/guidelines.
- Review end of day management reports
- Collaborate and effectively communicate with the onshore team, raising any issues
- Develop, engage and retain an industry leading workforce using development plans and other available resources ; ensure cross-training is completed across the functional team and provide specific SME training as required
- Assess and implement improvements to processes
- Work on continuously improving the processes and improving the level of automation for processes related to the delivery to the clients (Build automated tools etc.)
- Participate in project and contribute to process improvements. Consistently work with Managers & Supervisor to stable the process work towards achieving the efficiency in the process
- Partner with manager to work on development goals, attend trainings and workshops to develop self.
- Escalate potential issues to immediate supervisor on a timely basis.
- Assist Managers in Non-BAU coordination's required by management.
- Require good Ms-office skills in line with the new technology advancements

**Qualifications**:

- Bachelor’s degree or equal job experience
- 2+ years of custody experience;
- Working knowledge of financial products
- Excellent computer skills
- Superior communication skills
- Ability to work in a fast paced, demanding environment

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