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Front Desk Receptionist

2 weeks ago

Haora Howrah West Bengal, India King's Holiday & Resorts Private Limited Full time

According to our Company's policy, a Receptionist job includes a variety of tasks, such as:
- A. Greeting guests: A hotel receptionist is the first point of contact for guests, and should be welcoming and attentive.

B. Checking in guests: Receptionists check guests' details against their bookings, allocate rooms, and provide keys.

C. Answering phones: Receptionists take messages from guests and prospective customers, and answer phones.

D. Providing information: Receptionists can provide information about local attractions and amenities, and can arrange travel and book theater tickets.

E. Preparing bills: Receptionists prepare room bills and ensure guests pay promptly.

F. Checking out guests: Receptionists take payments and return deposits when guests check out.

G. Administrative tasks: Receptionists perform administrative tasks like filing and photocopying.

H. Customer service: Receptionists understand customer needs, and coordinate with others to address those needs. They also inform guests of offers and amenities.

I. Teamwork: Receptionists collaborate with colleagues and managers, for example to discuss customer issues or plan meetings.

Some skills that are important for a hotel receptionist include: Excellent communication skills, Good organizational skills, Attention to detail, Enthusiasm, and Previous experience in hospitality.

Pay: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Night shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 22/09/2024
Expected Start Date: 01/10/2024