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Female Customer Service Representative

3 weeks ago

Zirakpur, India Meadbery Full time

**Job Title**: Female Customer Service Representative
**Location**: Zirakpur, Punjab (Near Cosmo Mall)

**Job Type**: Work from Office
**Experience Required**: 1-2 Years
**Salary**: ₹15,000 - ₹20,000 per month (No deductions)
**Industry**: Health, Wellness & Nutrition

**About the Role**

**Key Responsibilities**
- Answer and manage inbound/outbound customer calls in a professional and courteous manner.
- Provide accurate information about diet plans, services, and updates.
- Assist customers in understanding their personalized diet charts and address basic queries.
- Record and maintain logs of all customer interactions and feedback.
- Coordinate with the nutrition and sales teams to ensure smooth communication and timely service delivery.
- Handle data entry tasks with accuracy and support backend operations when required.
- Follow up with customers to ensure satisfaction and resolve issues promptly.

**Requirements**:

- 1-2 years of experience in customer service, call center, or front desk roles (preferred).
- Strong communication skills in **Hindi and English** (verbal & written).
- Ability to multitask, stay organized, and work in a fast-paced environment.
- Pleasant personality with a customer-first approach.

**What We Offer**
- Competitive fixed salary package.
- Supportive training and onboarding.
- Exposure to the health and wellness industry.
- Career growth opportunities in a dynamic organization.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off

Ability to commute/relocate:

- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- work: 1 year (preferred)

**Location**:

- Zirakpur, Punjab (preferred)

Work Location: In person

**Speak with the employer**
+91 9056455540