Food and Beverage Executive

4 days ago

Mumbai Maharashtra, India AccuTree Consulting Full time

**Job Title: Food & Beverage Executive**

**Location: Borivali, Chembur, and Lower Parel**

**Reports to: Assistant Restaurant Manager / Restaurant Manager**

**Experience: 2 years in F&B Service / Restaurant Operations**

**Employment Type**:Full-time

**Job Purpose**

As an F&B Executive at Malgudi Café, you will play a key role in ensuring smooth front-of-house operations. You will act as a bridge between guests, service staff, and the kitchen to deliver a seamless dining experience. The role demands strong operational oversight, people skills, and the ability to handle high-pressure service hours with grace and efficiency.

**Key Responsibilities**

**Guest Service & Experience**
- Welcome guests warmly and ensure prompt seating and menu explanation
- Maintain high standards of guest interaction, service delivery, and satisfaction
- Proactively address guest concerns or complaints, ensuring quick and courteous resolution
- Collect guest feedback and relay suggestions to the management team

**Operational Coordination**
- Supervise service flow between the kitchen, barista counter, and service staff
- Conduct regular floor checks to ensure food quality, hygiene, and table setup standards are maintained
- Track and ensure timely service of orders and accurate presentation of dishes
- Support shift planning and assign duties to stewards and service associates

**Upselling & Product Knowledge**
- Maintain thorough knowledge of the menu, including ingredients and special promotions
- Train staff on upselling techniques for beverages, desserts, and chef specials
- Suggest food and beverage pairings to enhance the guest experience

**Inventory & Station Management**
- Ensure sufficient availability of cutlery, crockery, water bottles, menu cards, and service linens
- Coordinate with stewarding and kitchen teams to maintain stock rotation and cleanliness
- Report any equipment damage or maintenance requirements

**Team Guidance & Hygiene**
- Guide stewards and servers on grooming, behaviour, and customer service etiquette
- Monitor cleanliness across dining and waiting areas, ensuring compliance with hygiene protocols
- Support pre-opening and closing checklists for the floor team

**Requirements**:

- **Diploma or Degree in Hotel Management / F&B Service or related field**:

- **Minimum 2 years of relevant experience in a casual dining, premium café, or hotel setup**:

- **Strong interpersonal and communication skills in English and Hindi**:

- **Ability to manage service during high footfall and busy hours**:

- **Leadership qualities with a guest-first attitude**:

- **Knowledge of POS systems and basic order tracking preferred**

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):

- ARE YOU WILLING TO ATTEND THE INTERVIEW AND ALSO WORK IN MUMBAI?

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

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