
Operation Executive
1 week ago
HI,
HOPE YOU ARE DOING GOOD
**ROLE :OPERATION EXECUTIVE**
**EXPERIENCE 2+**
**Jobs Roles & Responsibility**
**o EMI Collection Management**:
- Effectively manage and oversee the end-to-end EMI collection process.
- Monitor and ensure timely and accurate collection of EMIs from customers.
**o Customer Interaction**:
- Communicate with customers in a professional and empathetic manner to discuss overdue
payments and resolve payment-related issues.
- Provide assistance and guidance to customers in financial difficulties, exploring potential
repayment plans.
**o Documentation and Record Keeping**:
- Maintain accurate and up-to-date records of EMI collections, payments, and customer
interactions.
- Prepare reports on EMI collection performance and present findings to management as
required.
**o Team Collaboration**:
- Collaborate with other departments, such as finance,sales, customer service, and legal, to
streamline the EMI collection process.
- Work closely with team members to share insights and strategies for improving overall
collection efficiency.
**Qualifications**:
**Education**:
- Bachelor’s degree in [relevant field] or equivalent practical experience.
**Experience**:
- Minimum of 2 years of experience in a collection background, with a focus on EMI
collection.
- Proven track record of meeting collection targets and improving collection processes.
**Communication Skills**:
- Excellent verbal and written communication skills.
- Ability to negotiate and persuade customers effectively.
- Should be confident in speaking with Senior CXOs.
**Shikha Varshney**
AKR Infotech Pvt Ltd.
5th Avenue, Gaur City 1, Greater Noida West,
U.P. -201318
Phone Number: +91-9528280971
**Salary**: Up to ₹415,000.00 per year
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Kharadi, Pune, Maharashtra (required)
Ability to Relocate:
- Kharadi, Pune, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9528280971
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