Systems Integration Advisor

2 days ago

Pune Maharashtra, India NTT DATA Full time

**Job Summary**:
**Key Responsibilities**:
**Customization & Scripting**: Write, test, and deploy scripts using JavaScript, GlideScript, and other scripting languages.
**Module Expertise**: Work on ITSM, ITOM, HRSD, CSM, or other ServiceNow modules as required.
**Integration & Automation**: Develop and manage integrations between ServiceNow and external systems using REST, SOAP, and MID servers.
**Security & Compliance**: Ensure adherence to security policies and ITIL best practices.
**Mentorship**: Guide junior developers, review code, and ensure adherence to coding standards.
**Stakeholder Collaboration**: Work closely with business analysts, architects, and stakeholders to translate business needs into technical solutions.
**Platform Upgrades**: Assist with ServiceNow version upgrades and testing new features.
**Technical Skills**:
Strong knowledge of ServiceNow platform architecture and administration.
Proficiency in JavaScript, Glide API, ServiceNow Script Includes, and Business Rules.
Experience with UI policies, UI actions, ACLs, and Flow Designer.
Hands-on experience with ServiceNow integrations using REST/SOAP APIs.
Familiarity with ServiceNow ATF (Automated Test Framework).
Understanding of ITIL processes and ServiceNow best practices.
**Required Qualifications**:
7+ years of experience in ServiceNow development and implementation.
Excellent problem-solving and analytical skills.
Strong communication and collaboration abilities.
Ability to work in an Agile/Scrum environment.
ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
Experience with ServiceNow Scoped Applications.
Knowledge of DevOps, CI/CD pipelines, and cloud technologies.
Experience with ServiceNow Performance Analytics and Reporting.

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