Batch Category Associate

**Batch Associate - Job Description**

**Location**: Xylem Karnataka - Mangalore

**Job Type**: Full-time
**Salary**: Best in the industry
**Experience**: 1-3 years preferred
**Language Requirement**: Proficiency in **Kannada and English**

**Job Overview**

**Key Responsibilities1. Batch Processing and Scheduling**
- Manage the **end-to-end scheduling, execution, and monitoring** of batch operations within the LMS.
- Ensure all academic batches are created, assigned, and processed **accurately and in a timely manner**.
- Coordinate with relevant teams to confirm that batch timelines align with academic plans and schedules.

**2. Data Management and Integrity**
- Maintain and monitor **accurate batch data** within the LMS.
- Identify and resolve **data-related discrepancies**, ensuring consistency across platforms.
- Perform periodic audits of batch data to ensure **data hygiene and compliance with standards**.

**3. LMS Monitoring and Issue Resolution**
- Continuously monitor the **performance and functionality** of the LMS to support smooth batch operations.
- Quickly identify, escalate, and troubleshoot issues affecting batch processing or platform performance.
- Collaborate with the technical team to assist in implementing system fixes and updates when needed.

**4. Interdepartmental Collaboration**
- Work in close coordination with the **Category Management, Course Development, Academic Planning, and Tech teams** to streamline batch-related workflows.
- Ensure alignment of batch processing with curriculum planning, faculty schedules, and course release timelines.

**5. Reporting and Documentation**
- Generate regular reports on **batch activity, completion status, exceptions, and performance metrics**.
- Analyze trends in processing data to identify **gaps, inefficiencies, or process delays**.
- Present recommendations to improve operational efficiency based on report insights.

**6. Continuous Improvement**
- Participate in ongoing efforts to **enhance LMS functionality and batch management processes**.
- Evaluate and propose the use of new **technologies, automation tools, or workflow improvements** to enhance productivity and user experience.
- Stay updated on **best practices in LMS operations and educational technology systems**.

**Qualifications and Skills**
- Bachelor’s degree in Computer Science, Information Technology, Education Technology, or a related field.
- **1-3 years of experience** in LMS operations, batch scheduling, or academic operations in an educational or EdTech environment.
- Strong understanding of **Learning Management Systems (e.g., Moodle, Canvas, Blackboard)**.
- Proficient in **data handling, troubleshooting, and system monitoring**.
- Excellent organizational skills and attention to detail.
- Effective communication and **collaboration skills** to coordinate with cross-functional teams.
- Ability to work in a **fast-paced environment** and manage multiple priorities simultaneously.
- Familiarity with **MS Excel, reporting tools, and data analysis**.
- **Proficiency in Kannada and English** (spoken and written) is mandatory.

**What We Offer**
- A collaborative and intellectually stimulating work environment.
- Opportunities to contribute to a mission-driven EdTech company focused on academic excellence.
- Access to **cutting-edge tools and technologies** in education management.
- A **competitive salary package**, aligned with the best in the industry.
- Scope for **professional development and career advancement**.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Ed Tech Operations: 2 years (required)

**Language**:

- Kannada (required)

**Location**:

- Mangalore, Karnataka (preferred)

Work Location: In person