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Internal Sales Coordinator

3 weeks ago

Mumbai Maharashtra, India BIID Full time

**Job Summary**:
We are seeking a motivated and organized **Sales Coordinator** to support our sales team and ensure smooth sales operations. The **Sales Coordinator** will be responsible for managing sales documentation, coordinating between sales teams and clients, preparing reports, tracking orders, and handling customer inquiries. This role requires excellent organizational skills, attention to detail, and strong communication abilities to ensure seamless interactions between departments and customers.

Location: Borivali

Experience: 0 -1 year

**Key Responsibilities:Sales Support**:

- Provide administrative support to the sales team by managing schedules, meetings, and client communication.
- Process sales orders, quotations, and contracts, ensuring accuracy and timeliness.
- Track and update sales performance metrics, such as sales targets, conversions, and revenue.
- Prepare and send out quotes, proposals, and follow-up correspondence to clients.

**Customer Relationship Management**:

- Serve as a point of contact for clients, assisting with inquiries, order statuses, and product information.
- Build and maintain strong relationships with customers, ensuring customer satisfaction and loyalty.
- Handle client issues or concerns promptly and escalate to the appropriate team when necessary.

**Coordination & Communication**:

- Coordinate and schedule meetings, calls, and product demonstrations between the sales team and clients.
- Communicate effectively with internal teams (sales, marketing, logistics, etc.) to ensure smooth order fulfillment and delivery.
- Update and maintain customer databases, ensuring accurate records of interactions and sales opportunities.

**Sales Reporting & Analysis**:

- Prepare sales reports, forecasts, and presentations for internal teams and management.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Assist in the preparation of monthly, quarterly, and annual sales performance reports.

**Inventory & Order Management**:

- Monitor inventory levels, ensuring that stock is available for sales and orders are processed efficiently.
- Track order statuses and manage any delays or issues with the production or delivery process.
- Ensure that sales orders are completed correctly, including following up with customers and resolving any discrepancies.

**Administrative Tasks**:

- Maintain filing systems for sales contracts, agreements, and customer correspondence.
- Handle invoicing and payment tracking, ensuring that all payments are processed and tracked properly.
- Assist with the planning and coordination of sales events, exhibitions, or trade shows.

**Required Skills and Qualifications**:

- Bachelor’s degree in Business Administration, Marketing, or related field.
- Proven experience (1-2 years) as a Sales Coordinator, Sales Support, or similar role.
- Strong organizational and time-management skills with the ability to multitask effectively.
- Excellent written and verbal communication skills.
- Proficient in MS Office (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Detail-oriented with strong problem-solving skills.
- Ability to work collaboratively with internal teams and clients.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9076162111