Operations Coordinator

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**ZS** is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.

**Our most valuable asset is our people.**

At
**ZS** we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and

make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Learn more
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**Operations Coordinator**

We seek an experienced and organized Operations Coordinator for our Pune, India office. The Operations Coordinator is responsible for coordinating an efficient, cost-effective purchasing process for a group of goods and services, primarily through providing support, guidance and professional procurement advice to the team, executing procurement activities to provide value to internal stakeholders and ensuring quality services/products from suitable vendors. The position reports to the Procurement Manager.

**Responsibilities**:

- Supervise shared services team based at Pune, who support vendor creation, PO creation and invoice submission for ZS global regions. Be accountable for performance of services team (SLA, quality, etc.).; requires person to mentor team members, intervene, manage stakeholder interactions, escalations, etc.
- Be responsible to negotiate annual contracts in certain areas like HR /marketing / communication professional services, may include office fit out projects or certain large-scale events sourcing, manage vendor performance, local office stakeholder engagement.
- Provide seamless support to Office / facilities for their respective requirements, address supplier payment issues, performance issues, etc.
- Draw synergies in purchase at all India office locations of ZS (Pune, Gurgaon, Noida, Bangalore and Chennai) to recommend cost effective and right solution for supply or services.
- Procurement’s coordinator with ZS finance teams for various compliance related tasks such as MSME, GST, supplier payment etc. and support audits for various ISO certifications, from procurement side.
- Maintain and keep procurement SOPs updated, train team members on SOPs, do periodic audit.
- Other procurement duties as assigned.

**Qualifications**:

- Bachelor's degree in any relevant discipline, with strong record of academic achievement required; advanced degree like MBA in supply chain or operations preferred;
- At least six (6) years relevant work experience in sourcing and procurement required, preferably in a cost-containment purchasing or IT/non-IT sub-contractor role in a professional services environment;
- Experience with transaction buying, strategic contract negotiations, establishing vendor networks;
- Computer fluency with MSOffice (Word, PowerPoint, Excel, Outlook), experience with SAP preferred;
- Ability to analyze information, solve problems and meet objectives;
- Strong oral and written communication skills to establish productive relationships with suppliers and internal stakeholders;
- Professional appearance and demeanor with ability to exercise good judgment and discretion;
- Attention to detail, dependability/punctuality;
- Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines;
- Experience working both independently and leading a team in a demanding environment;
- Positive outlook and sense of humor appreciated.

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**Perks & Benefits**:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home