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Student Support Executive

3 weeks ago

Delhi Delhi, India MADE EASY Prime Full time

**Position** Title: Student Support Executive/Tele-Counsellor (Full Time)

**Purpose**: To counsel and provide guidance to engineering students for admission in

various online/offline courses for preparation of competitive exams like GATE, ESE, PSU’s

etc.

**Responsibilities**
- To receive inbound calls and counseling engineer aspirants.
- To do outbound calls as per the leads received from support teams
- To counsel prospective students on telephone/IVRs/Online.
- To escalate the prospects/queries, if required on time
- To manage front office desk by resolving student’s face to face queries, if

required.

**Competencies**
- Command on verbal/Written English communication skills
- Telephone handling skills - Voice/Tone/Pitch/Timely Information
- Persuasive skills, Multitasker
- Adaptable, flexible and fast learner
- Self-motivated, High Integrity, Independent & Outside the BOX thinker

**Educational Qualifications**
- Graduate/Post Graduate

**Experience**
- 0 - 3 years of experience in Tele-Counselling
- Preference to experience in IT / Education (EdTech) industry

**Location**: Hauz Khas - New Delhi

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person