Credit Control

Establishing Credit Terms: Define the payment terms, such as the credit limit, payment period, and conditions under which credit is extended to customers.
- Assessing Credit Risk: Determine the creditworthiness of new and existing customers by reviewing their financial status, payment history, and external credit ratings.
- Monitoring Credit Limits: Set and regularly review credit limits for customers based on their financial health and transaction history.

2. Customer Credit Assessment
- Credit Checks: Conduct thorough background checks on new customers, including reviewing credit reports, bank references, and past payment history.
- Risk Evaluation: Assess the potential risk of extending credit to a customer based on their ability to pay, industry stability, and other economic factors.
- Ongoing Monitoring: Continuously monitor the financial stability of customers and adjust credit limits as necessary.

3. Invoicing and Billing
- Accurate Invoicing: Ensure that invoices are generated promptly, accurately reflecting the products or services provided, and are in line with agreed payment terms.
- Tracking Payments: Monitor the due dates of invoices and ensure timely payment. Send reminders and statements to customers with outstanding balances.

4. Debt Collection and Management
- Negotiating Payment Plans: For customers who are unable to pay in full, work with them to establish a mutually acceptable payment arrangement or a repayment plan.
- Escalating Delays: For customers who consistently fail to meet payment terms, escalate the issue internally or externally, potentially involving legal action or debt recovery services.

5. Reporting and Documentation
- Reporting on Credit Risk: Provide management with regular updates on outstanding debts, bad debt risks, and the effectiveness of credit control policies.
- Cash Flow Forecasting: Provide accurate cash flow forecasts based on outstanding invoices and payment trends to help with budgeting and financial planning.

6. Customer Relationship Management
- Managing Customer Relationships: Maintain a positive relationship with customers while ensuring that credit terms are adhered to. Effective communication helps maintain customer trust even when chasing overdue payments.
- Customer Support: Address any queries customers may have regarding their invoices, payment disputes, or credit terms.

7. Compliance and Legal Responsibilities
- Ensuring Compliance: Make sure that all credit control activities are carried out in accordance with company policies, legal regulations, and industry standards.
- Adherence to Laws: Be aware of relevant financial laws, such as data protection and fair trading regulations, especially when dealing with sensitive customer data or taking legal action for unpaid debts.

8. Collaboration with Other Departments
- Cooperation with Sales/Finance Teams: Work closely with the sales and finance departments to ensure that credit policies are aligned with business goals and customer expectations.
- Dispute Resolution: Collaborate with the legal and customer service departments to resolve payment disputes or legal actions resulting from non-payment.

9. Evaluating and Improving Credit Control Processes
- Continuous Improvement: Regularly review and refine credit control processes to improve efficiency, reduce outstanding debts, and enhance cash flow management.
- Training and Development: Ensure that credit control staff are trained on best practices, regulatory requirements, and new systems or tools to optimize their performance.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person