Pd - Collections (Hc)

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and**expertise** in data, technology, and AI.**

**The primary function of a**Healthcare Insurance Claims**A**ssociate /Collector is to**research**and review**medical** claims, obtain necessary information from providers to update/correct claims and to then send to insurance payors to**expedite** adjudication of claims**.**

**Responsibilities**

**Contacting** pa**yors to collect on outstanding claims**

**Research claim denials on behalf of our clients, make determination on proper next step for claim resolution**

**Update, correct and rebill medical claims according to proper billing guidelines**

**File Appeals for AR Denial and Auth Denials**

**Attention to Detail and Accuracy**.**

**Provides assistance**/resolution to client’s inquiries**

**Supports and**assists** team members**

**Maintain a current working knowledge of all healthcare related issues and regulations**

**Documents response activities to patient claim inquires following Genpact client guidelines and system tasks and notes**

**Performs other related projects and duties as assigned**

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**PC literate**
- **Excel knowledge is**required**
- **Detail oriented and highly organized**:

- **Ability to meet deadlines**:

- **Articulate with good telephone skills and etiquette**
- **Must be able to work on multiple tasks/projects simultaneously**:

- **Accounts receivable or collections** background in a Health Care related field** is a plus.
- **Relevant years of** experience in US healthcare is a plus.**
- **US healthcare DME experience is a plus**

**Qualifications we**seek** in you**

**Minimum qualifications**

**Any**Graduate**

**Excellent soft skills to deal with the sensitive employee grievances or relations**

**Excellent verbal, written, presentation and interpersonal skills in English**

**Preferred qualifications**

**Relevant Experience**

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Job_**_Process Developer_

**_ Primary Location_**_India-Jaipur_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jan 22, 2025, 8:20:44 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_