Student Counselor

2 weeks ago

Ernakulam, India EDUWIN Full time

**Job Title: Student Counselor**

**Company**: Eduwin

**Location**: Palarivattom, Kochi

**Job Type**: Full-time

**Experience**: Minimum 1 year in student counseling

**Salary**: ₹12,000 to ₹15,000 per month + Incentives

**Responsibilities**:
**Student Counseling**:

- Provide guidance and counseling to prospective students interested in distance education programs.
- Assist students in understanding program details, admission requirements, and career prospects.

**Inbound and Outbound Calls**:

- Handle a high volume of calls (100-130 calls per day) efficiently and professionally.
- Initiate outbound calls to potential students to provide information and address inquiries.

**Admission Process**:

- Guide students through the admission process, including form filling and document submission.

**Product Knowledge**:

- Maintain up-to-date knowledge of distance education programs offered by Eduwin.
- Effectively communicate program features and benefits to prospective students.

**Target Achievement**:

- Work towards achieving monthly enrollment targets.
- Collaborate with the admissions team to contribute to overall team goals.

**Qualifications**:

- Minimum 1 year of experience in student counseling, preferably in distance education.
- Excellent communication and interpersonal skills.
- Proven ability to handle a high volume of calls while maintaining quality.
- Understanding of the distance education landscape and programs.
- Proficient in English and Malayalam languages.

**Additional Requirements**:

- Empathetic and patient demeanor when dealing with student inquiries.
- Strong organizational and multitasking abilities.
- Familiarity with CRM tools and office software.
- Willingness to work flexible hours, if necessary.

**Benefits**:

- Competitive salary with incentives.
- Opportunities for professional development.
- Positive and collaborative work environment.

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹240,000.00 per year

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- student counsellor: 1 year (preferred)

Ability to Commute:

- Ernakulam, Kerala (required)

Ability to Relocate:

- Ernakulam, Kerala: Relocate before starting work (required)

**Speak with the employer**
+91 9288112244

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