Claims Executive

3 days ago

Thane, India LSD Lifestyles Pvt.Ltd Full time

**Job Title**: Claims Executive
**Location**: Thane (W)
**Experience**: 0-1 Year
**Department**:Operations

**Key Responsibilities**:

- Handle and process claims related to shipments, returns, damages, or missing items across multiple marketplaces (Amazon, Flipkart, Myntra, etc.).
- Verify and validate claim details using order and shipment data.
- Coordinate with internal teams, marketplaces, and vendors to ensure timely resolution.
- Maintain accurate and up-to-date claim records in Excel and internal systems.
- Prepare claim reports and trackers using Excel (including VLOOKUP, Pivot Table).
- Follow up on pending claims to ensure closure within defined timelines.
- Identify claim trends and provide inputs for process improvements.

**Requirements**:

- HSC or Bachelor’s degree in Commerce, Business Administration, or related field.
- 0-1 year of experience in claims, operations, or data management (freshers with strong Excel skills are welcome).
- Proficient in MS Excel (VLOOKUP, Pivot Tables, basic formulas, and data analysis).
- Strong attention to detail and problem-solving skills.
- Ability to multitask and work under deadlines.

**Preferred Skills**:

- Knowledge of e-commerce marketplaces (Amazon, Flipkart, Myntra, etc.).
- Basic understanding of supply chain and order fulfilment processes.
- Experience with ERP or order management systems (preferred, not mandatory).

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

- Do you have experience in ecommerce ?
- Do you have experience in claims management?
- Do you have your hands on VLOOKUP, Pivot Table?

Work Location: In person

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