Applications Administrator

15 hours ago

Mumbai Maharashtra, India Emeritus Institute of Management Full time

Department

Technology | IT Infra

Job posted on

Oct 16, 2025

Employment type

Permanent

**Position**: Application Administrator - Digii Platform

**Location**:Mumbai (Hybrid)

**Employment Type**: [Full-time]

**Overview**

**Key Responsibilities**
- ** System Administration & Configuration**
- Manage, configure, and maintain the Digii Campus platform and its associated systems.
- Model processes, workflows, and data structures to support institutional and student administration requirements.
- Ensure smooth integrations with LMS, marketing, and related enterprise systems.
- ** Project & Stakeholder Management**
- Lead system-related projects from planning to execution, ensuring timely delivery.
- Collaborate with academic, administrative, and IT stakeholders to gather requirements and translate them into system configurations.
- Act as the bridge between functional teams and technical resources.
- ** Continuous Improvement**
- Identify opportunities to enhance platform usage and streamline operations.
- Stay updated on new Digii features and self-learn capabilities to proactively bring improvements.
- Document configurations, processes, and best practices for knowledge sharing.
- ** Support & Communication**
- Provide functional and technical support to end users, resolving system issues promptly.
- Deliver clear, concise communication to stakeholders on project status, changes, and impacts.
- Train and guide end users on system usage and updates.

**Qualifications**
- Proven experience administering and configuring **Digii Campus** or similar student information/campus administration platforms.
- Strong understanding of **campus and student administration processes**, including enrollment, course management, and student lifecycle workflows.
- Experience working with **associated systems** such as LMS (Moodle, Canvas, Blackboard) and marketing/CRM systems.
- Demonstrated ability to **project manage** system implementations, upgrades, or process improvement initiatives.
- Excellent **communication skills** with the ability to engage both technical and non-technical stakeholders.
- Strong **stakeholder management** and interpersonal skills.
- Self-driven, independent learner, with the ability to adapt quickly to new tools and processes.

**Preferred Skills**
- Knowledge of higher education administration frameworks and compliance requirements.
- Familiarity with reporting, analytics, and data management within Digii or related systems.
- Certification(s) in project management (PMP, PRINCE2, Agile/Scrum) or IT administration.

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