Current jobs related to Associate Customer Service - Chandigarh Chandigarh - Connect Galaxy

  • Customer Service Associate

    1 week ago

    Chandigarh, India V3 Consultings Full time

    **Role Requirements**: - Any Graduate - 0-4 yrs of Experience for Associate Level - Prior Customer Service experience would be preferred - Basic Technical Knowledge - Troubleshooting Skills - Strong Customer Service Orientation - Excellent comprehension and articulation of client specific plans and provisions **Working Days**: 5 Days working with...

  • Customer Service Associate

    1 week ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    **Job Title: Customer Support Executive** **Location**:Chandigarh **Salary: INR 21,000 - INR 23,000** **Qualifications**: Graduation or equivalent Good English skills **Key Requirements**: Ability to communicate in English through Calls Willingness to work in night shifts **Availability for 5-day work week** Access to cab facility for...

  • Customer Support Associate

    2 weeks ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    **Job Title: Customer Support Associate** **Location**: Chandigarh **Salary: INR 20,000 - INR 25,000** **Qualifications**: Graduation or equivalent Good English skills Key Requirements: Ability to communicate in English Willingness to work in night shifts Access to cab facility for transportation Prior experience in customer service is a plus Pay:...

  • Customer Service Representative

    2 weeks ago

    Chandigarh, Chandigarh, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Unicorn is an Apple Authorised Service Provider Kindly have a look at our website for more information We are looking for a Customer Service Representative for our Chandigarh location based in Sector 35, Chandigarh. As a Technician, you help Apple Product owners get quick, efficient support — developing strong, positive relationships with Apple. When a...

  • Customer Support Associates

    6 days ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    **Job Title: Customer Support Associates** **Process**:International **Location**: Chandigarh/Mohali **Salary: INR 22,000 - INR 23,000** **Qualifications**: Graduation or equivalent Good English skills Key Requirements: Ability to communicate in English Willingness to work in night shifts Access to cab facility for transportation **Additional...

  • Customer Service Associate

    2 weeks ago

    Chandigarh, India Laqshya Infosoft Solutions Full time

    1) Operational work - To update the target of sales and quantity of the products in the tracker sheet/system. - To check the quantity and quality of the products and coordinate with the concerned person for any issues occurred. - Merchandize the products in the stores. - To modify the place of the low selling products to attract the customers. - Handle...

  • Customer Service Advisor

    2 weeks ago

    Chandigarh, India V3 Consultings Full time

    **Any Graduate** - **2-5 yrs of Experience for Associate Level** - **Prior Customer Service experience would be preferred** - **Strong Customer Service Orientation** - **Excellent comprehension and articulation of client specific plans and provisions** **Working Days: 5 Days working with Sat & Sun Fixed Week off** **Shift Timings**: - **UK Shift** - **2...

  • Customer Service Associate

    6 days ago

    Chandigarh, India edutech Full time

    Minimum 1 year experience in international Customer Service/Support. - Excellent commuication skills required. - Must be open for Rotational shifts. - Must know how to empaythize and communicate effectively with people. - Open for Chandigarh (IT Park Location) **Salary**: ₹20,000.00 - ₹50,000.00 per month **Benefits**: - Food provided Schedule: -...

  • Customer Service Advisor

    3 days ago

    Chandigarh, India farawayventures Full time

    We are hiring for the position of Customer Support Associate and Senior Associate **Roles and Responsibilities**: **Customer Support (Voice & Non Voice)** - Immediate Joiners - Fresher & Experience both can apply - Excellent verbal communication skill in English Communication Skills: - Good communication skills (English) - Ability to communicate correctly...

  • Customer Service Associate

    1 week ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    Job Title: Customer Support ExecutiveLocation: ChandigarhSalary: INR 21,000 - INR 23,000Qualifications:Graduation or equivalentGood English skillsKey Requirements:Ability to communicate in English through CallsWillingness to work in night shiftsAvailability for 5-day work weekAccess to cab facility for transportationPrior experience in customer service is a...

Associate Customer Service

3 weeks ago

Chandigarh Chandigarh, India Connect Galaxy Full time

_**We are hiring**_

**Designation**: Associate Customer Support

**Location**: Chandigarh

**Process**: Voice

**JOB SUMMARY**:
To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end to end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience.

**KEY ATTRIBUTES**:
⮚ Excellent interpersonal skills, with the ability to troubleshoot functional and non-functional issues correctly and clearly to external customers and internal stakeholders.

⮚ Should have knowledge in problem cause identification.

⮚ Should be able to handle arguments, service denials and rebuttals effectively.

⮚ Should be able to display accountability and ownership in every customer interaction.

⮚ Strong time management skills

⮚ Should be flexible in learning different processes and be cross-skilled.

⮚ Handle high anxiety customers with a composed attitude.

⮚ Should have good phone etiquette and call handling skills.

⮚ Phenomenal conflict-resolution skills

**QUALIFICATION / ELIGIBILITY CRITERIA**:
⮚ 100% WFO

⮚ Undergraduate / Graduate in any stream (Graduate Preferred)

⮚ Fresher & Experienced (6 months to +1 year relevant experience; Consultant Role - BPO) (Experienced Preferred)

⮚ Flexible to work in rotational shifts, 6 days working.

⮚ Excellent spoken (English & Hindi) and written language skills (English) with an ability to compose a grammatically correct, concise and accurate written response.

⮚ Typing speed & accuracy of 25 WPM with 85% accuracy

**INTERVIEW ROUND**:
⮚ HR

⮚ OPS/Training/Quality

⮚ Online Assessment (Typing, Psychometric, Versant)

⮚ Final Interview Round

**Salary Package**:
⮚ Fresher - 2.20 LPA

⮚ 6 to 11 Months Experience - 2.60 LPA (Experience should be from BPO Industry - Customer Service Role)

⮚ 1 Year or above - 2.80 LPA (Experience should be from BPO Industry - Customer Service Role)

**Joining**

⮚ Immediate

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,333.00 - ₹23,333.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91
7200585293