Account Executive

3 days ago

Bengaluru Karnataka, India Booking.com Full time

Bangalore, India
- Business Development & Support
- 20681

**Key Job Responsibilities And Duties**:

- Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed.
- Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level.
- Identify new potential partner leads and pass these leads on for further follow up.
- Responsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer.
- Support the organization of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio.

**Communications With Key Stakeholders**:

- Accommodation partners
- Account Managers

**Years Of Relevant Job Knowledge**:

- Broad Job Knowledge (1 - 3 years)

**Qualifications & Skills**:

- Solution oriented and results driven
- Strong work ethic; self-directed and resourceful
- Proactive, flexible and capable of working independently as well as working in a team
- Ability to prioritise own workload and efficiently manage their time
- Strong and engaging communication skills
- Ability to influence partners over the phone to implement suggestions
- Eye for accuracy and ability to be analytical
- Language: English written and verbal
- Hybrid work arrangements - 40% in the office a week
- Travel for work for up to 25% of the time
- This role does not support relocation nor work visa sponsorship

**Benefits & Perks - Global Impact, Personal Relevance**:

- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

**Inclusion At Booking.Com**:
Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

**Application Process**:

- Let’s go places together: How we Hire
- The general recruitment process may entail: a phone discussion with the recruiter and business interviews
- This role does not come with relocation assistance.

**Pre-Employment Screening

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