Customer Care Executive

7 days ago


Kolkata West Bengal, India 10 x growth accelerator Full time

**Job description**:
We are hiring **Customer Support Associates** for one of India’s leading digital payment platforms. This is an excellent opportunity for fresh graduates to launch their career in customer support. The role involves handling customer queries via both voice and non-voice channels.

**Eligibility Criteria**
- **Education**: Graduation (must be the highest qualification)
- **Experience**:Freshers only** (at this stage)
- **Communication Skills**: Must be **fluent in English**:

- **Assessment**: Versant Test required for both **Voice and Non-Voice** processes

**Compensation**
- **Regular Role**: ₹3.5 LPA (CTC) Expirinace 1 year On paper needed
- **Apprentice Role**: ₹16,800 per month (Stipend)

**Key Responsibilities**
- Provide timely and effective support while maintaining a high standard of customer service
- Document interactions and ensure data accuracy
- Collaborate with team members and contribute to achieving customer satisfaction goals

**Key Skills Required**
- Excellent verbal and written communication
- Good comprehension and typing skills
- Ability to remain calm and professional under pressure
- Willingness to work in rotational shifts if required

**Selection Process**
- **Versant Assessment** (Voice & Non-Voice)
- **HR Interview**

Pay: ₹16,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

**Location**:

- Kolkata, West Bengal (required)

Work Location: In person

**Speak with the employer**
+91 6370721310



  • Kolkata, West Bengal, India PREMIER CARWORLD PVT.LTD. Full time

    We are seeking Customer Care Executive to join our Maruti Suzuki dealership as Customer Care Executive. You will play a vital role by satisfying customer according to their need. **Age: 18 - 35 years** **Responsibilities**: Handle customer inquiries, resolve problems and ensure customers satisfaction Follow ups with customer, Supervise vehicle...


  • Kolkata, West Bengal, India Onbright Siksha Foundation Full time

    Required For Customer Care Executive Experience - 0 to 1 yr Good Communication Good Behavior Duty - 8 Hours Qualification - 12th pass minimum Pay: ₹16,099.65 - ₹25,961.19 per month **Benefits**: - Health insurance - Provident Fund Work Location: In person


  • Kolkata, West Bengal, India Teleperformance Full time

    Customer Care Executive Hiring for **TELEPERFORMANCE KOLKATA **Location Salary : 15k-30k CTC available depends on the process Shift : Rotational, Night **Job Types**: Full-time, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental pay types: -...


  • Kolkata, West Bengal, India Vidya Bridge Full time

    **Job Role - Customer care Executive** Salary Up to - 11500/- + Over Time+ Incentive Gender - Male/Female Qualification - 12th Shift Timing - Rotational 24*7 ( Any 9 Hrs. including 1 hr. break) Eligibility-Fresher/Experience Language - Hindi, English Work From Office Only +91-8318110780 **Job Types**: Full-time, Fresher Pay: ₹10,000.00 -...


  • Kolkata District, West Bengal, India Calltawk Solution LLC- FZ Full time

    **Job Title**: Customer Care Executive (CCE) **Company**: CallTawk **Salary**: Based on experience and last drawn salary **Experience**: Prior experience in a similar customer care role is required **Key Responsibilities**: - Handle inbound and outbound calls professionally and efficiently - Resolve customer queries and concerns with accuracy and empathy -...


  • west bengal, India Niftel Communications Full time

    Company DescriptionNiftel Communications is a technology-driven BPO company established in 2010, with over 6000 seats worldwide. Niftel BPO combines world-class technology, expertise, and process skills to meet client requirements 24/7 in fields like Finance, Insurance, Claims, and Energy. Led by Founder-Director Mr. Farukh Shah, Niftel Communications is...


  • Kolkata, West Bengal, India Dhal Information System Pvt.Ltd.(DIS) Full time

    **Position: Customer Care Executive**: - **IN hand salary - 12600**: - **Location: Kolkata**: - **Experience: Freshers and experienced (both welcome!)**: - **Language: Assamese**: - **Job Type: Onsite** Assist customers with inquiries, concerns, and issues promptly and professionally. Maintain accurate records of customer interactions and...


  • Kolkata, West Bengal, India Austin Distributors Private Ltd. Full time

    **Job Title**: Customer Care Executive (Voice Process) **Location**: AJC **Salary**: ₹8,000 - ₹10,000 per month **Job Type**: Full-Time **Experience**: 0-1 year (Freshers can apply) **Key Responsibilities**: - Handle inbound and outbound calls in a professional manner. - Address customer inquiries and resolve issues efficiently. - Maintain records of...


  • Kolkata, West Bengal, India Dhal Information System Pvt Ltd Full time

    A Customer Care Executive is responsible for providing excellent customer service by addressing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. **Key Responsibilities** - Maintain detailed records of customer interactions and transactions. - Collect and analyze customer feedback to improve services and...


  • Baguiati, Kolkata, West Bengal, India OSL HEALTHCARE & LIFESTYLE PVT LTD Full time

    Urgently Hiring!!!! Job Title: Female Customer Care Executive Company: OSL HEALTH CARE & LIFESTYLE PVT. LTD Location: Kolkata, West Bengal **Salary**: Up to 16,000 **Job Description**: **Responsibilities**: Provide accurate information about products/services to customers. Resolve customer complaints and ensure follow-ups for satisfaction. Document...