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2 weeks ago
**Job Description**:
- **Monitor EDR & AV logs**:
- **Monitor dashboard for compliance, threats and troubleshoot**:
- **Check if any incidents are missed by L1 and follow up for the cause**:
- **Basic level of fine tune policies and provide service improve plans.**:
- **Maintain the SOP for the new events**:
- **Supporting L1 & L2 for unresolved tickets**:
- **Raise case and follow up with support for any issue**:
- **Policy creation & Changes**:
- **Major Changes in Infrastructure**:
- **Major Incidents/Outages**:
- **Provide Service improvement to the management**:
- **Configuring policies on request**:
- **Check Audit logs and fix if any disturbance.**:
- **Working on TTP policies**
**Primary Skills**:
- **CrowdStrike Falcon**
**Secondary Skills**:
- **Endpoint Security
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