Front Desk Receptionist

4 days ago


Trimurti Nagar Nagpur Maharashtra, India Hotel Udyam Glory Full time

**Job Description**:

- **Guest Check-in and Check-out**: Efficiently process guest check-ins and check-outs, ensuring all necessary information is collected and entered accurately.
- **Customer Service**: Provide excellent customer service by answering guest inquiries, addressing concerns, and ensuring overall satisfaction.
- **Room Assignment and Key Distribution**: Assign rooms based on guest preferences and provide room keys with relevant hotel information.
- **Payment Processing**: Handle billing, process payments (cash, credit cards), and provide receipts while ensuring accurate transaction records.
- **Coordination with Other Departments**: Communicate guest requests to housekeeping, maintenance, and other departments to ensure prompt resolution.
- **Upselling and Promotion**: Promote hotel services (e.g., dining, spa, excursions) and special offers to guests to enhance their experience.
- **Security and Safety**: Monitor the front desk area for security, maintain guest privacy, and follow emergency protocols when necessary.

Pay: ₹8,000.00 - ₹13,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person



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