Ambassador, Transfers
5 days ago
2+ year in a Contact Center in a corporate environment - Proven ability to manage customer contacts in a fast-paced environment - Schedule flexibility, including weekends (shifts may vary from 6:00 a.m. to 10:00 p.m.) - Track record of exceeding operations KPI, such as Quality Assurance (QA) - Superior attention to detail. - Strong research and Root-Cause Analysis - Must have a consistent record of exceeding KPI expectations. - Exemplify high judgement. - High degree of process knowledge. - Demonstrated ability to independently problem-solve. - Proven experience working cross-functionally to solve complex problems. - Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards. - Excellent interpersonal skills with the ability to communicate at all levels within and outside the organization.
- +3 years of Customer Service experience
- A completed Bachelor’s Degree from an accredited university or +1-year experience in the Global Transfer Services
- Basic US legislation knowledge pertaining to HR & Labor
- Third Language proficiency is an added advantage (Spanish, French, Italian, Portuguese or German)
- Proven ability to identify process defects, make recommendations for process improvements, and implement process improvements
- Intermediate level of Excel and numerical skills
- Experience working with Senior Leaders.
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Remittance Ambassador
3 days ago
Hyderabad, Telangana, India Chuwa America Corporation Full time ₹ 1,80,000 - ₹ 3,00,000 per yearWe're Hiring Freshers Join the Fintech Frontier with Remit2AnyRemit2Any, a Chuwa America company, is rapidly expanding in the cross-border payments sector — delivering secure, fast, and zero-fee money transfers from the US to India.We're looking for energetic and ambitious freshers to join our Field Marketing & Sales team in Hyderabad as Remittance...
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Associate Director- Quality(Us Healthcare)
2 weeks ago
Hyderabad, India Firstsource Full timeAbout Firstsource: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...
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Associate Director- Quality(US Healthcare)
2 weeks ago
Hyderabad, India Firstsource Full timeAbout Firstsource:Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...
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Associate Director- Quality(US Healthcare)
2 weeks ago
Hyderabad, India Firstsource Full timeAbout Firstsource: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...
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Associate Director- Quality(Us Healthcare)
2 weeks ago
Hyderabad, India Firstsource Full timeAbout Firstsource:Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...
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Associate Director- Quality(US Healthcare)
2 weeks ago
Hyderabad, India Firstsource Full timeAbout Firstsource: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...
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Associate Director- Quality(US Healthcare)
2 weeks ago
Hyderabad, India Firstsource Full timeAbout Firstsource: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...
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Associate Director- Quality(US Healthcare)
2 weeks ago
Hyderabad, India Firstsource Full timeAbout Firstsource:Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...
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Associate Director- Quality(US Healthcare)
2 weeks ago
Hyderabad, India Firstsource Full timeAbout Firstsource:Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...
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Associate director- quality(us healthcare)
5 days ago
Hyderabad, India Firstsource Full timeAbout Firstsource:Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand...
