Patient Care Executive

2 days ago

Ahmedabad, India DNCC Pvt. Ltd Full time

Roles & Responsibility:

- Administer clinic's appointment resources and slots management.
- Assist in developing on-the-job training and/or in-service curriculum, required documentation and training manuals.
- Assist in reporting or analyzing department's or clinic's statistics and data
- Conduct training for staff.
- Develop work policies, procedures and internal controls.
- Evaluate department risks.
- Evaluate patient service associates' training needs.
- Implement service quality policies and procedures.
- Lead quality improvement projects and initiatives.
- Liaise with patients and other stakeholders to provide services to patients.
- Manage patients' feedback and enquiries.
- Manage the deployment of staff.
- Oversee payment collection procedures.
- Oversee the execution of designated emergency response tasks.
- Oversee the operations of service counters.
- Perform service recovery.
- Supervise downtime procedures.
- Supervise junior staff's professional development.
- Supervise the front line staff in meeting the clinic's daily key performance indicators.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ahmedabad - 380 007, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91 8657536488

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