IT Executive

**Roles and Responsibilities**
1. Level-1/2 Desktop Support Duties.
2. Configuring Network devices and will be operating on D-Link & Cisco Environment.
3. Incident, Problem management and ownership of the issues till resolution. Handling Trouble tickets and Network Service Requests raised by the Users.
4. Liaise with overseas IT teams and 3rd Party vendors for early resolution of complex issues as well act as the interface between IT and other Business units / Resource Units.
5. Inventory Management - Ensure availability of adequate Stock on Hand and refresh of End of Life / below Standard Operating Equipment and the inventory is maintained.
6. Ownership of technical aspects of End User Computing such as Active Directory, DHCP, DNS.
7. Ensure that the computers meet the minimum requirements like Latest patch updates, disk space, mandatory reboots etc.
8. Ensure IT Processes is in line with Corporate Technology Governance / InfoSec.
9. Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
10. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Contributes to team effort by accomplishing related results as needed.
11. Should have Basic knowledge of Firewall, Internet Load Balancing, and ISP Management.

3) Should have knowledge in troubleshooting Anti-Virus related issues, Troubleshooting Printer related issues, should be able to resolve day-to-day desktop issues.

4) Should have knowledge on Printers, Server Environment.

5) Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus