Procurement and Customer Service

3 days ago

Chennai Tamil Nadu, India myproject.ai Full time

Job description

**Key Responsibilities**:

- Oversee procurement activities, including sourcing, negotiating, and purchasing goods and services, focusing on the UK and European markets.
- Cultivate and maintain robust relationships with suppliers to ensure timely delivery and high-quality products.
- Monitor inventory levels and place orders as necessary to maintain optimal stock levels.
- Address customer inquiries and resolve complaints efficiently and courteously, ensuring a high level of customer satisfaction.
- Collaborate with internal departments to ensure smooth operations and resolve any procurement or customer service issues.
- Maintain precise records of purchases, pricing, and other critical data.
- Prepare and present detailed reports on procurement activities and customer service metrics to management.
- Identify opportunities for cost savings and process improvements in procurement and customer service operations.

**Qualifications**:

- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
- Proven experience in procurement and customer service, focusing on the UK and European markets.
- Strong negotiation and communication skills, with a polished English accent.
- Excellent organizational and time-management abilities.
- Proficiency in Microsoft Office Suite and procurement software.
- Ability to work independently and collaboratively within a team environment.
- Keen attention to detail and problem-solving skills.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.

Working Days : 6 days working

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Morning shift

**Experience**:

- total work: 5 years (preferred)

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