Back Office Executive

5 days ago

Piplod Surat Gujarat, India Nirmal Vasundhara Pvt Ltd Full time

**Key Responsibilities**:
1. Data Management & Documentation:

- Maintain and update databases of channel partners, including recyclers, and other stakeholders.
- Ensure accurate and timely documentation of agreements, and traceability of document & other statutory documents.
- Track and maintain records related to channel partner activities, visits, verifications, and on boarding.

**2.** **MIS Management & Reporting**:

- Compile data and prepare regular reports on channel partner performance.
- Manage and Compile Management Information System ( MIS ) reports to provide valuable insights and data to assist managements in decision making.

**3.** **Query Resolution**:

- Address and resolve queries related to accounts and the channelization team to ensure smooth operation and communication.
- Make follow-up calls to recyclers for status updates, ensuring timely communication and co-ordination.

**4.** **Document Preparation for Dispatch**:

- Prepare all necessary documents for dispatch, including delivery notes, invoices and compliance-related paperwork.
- Ensure all necessary compliance documents and verification records are in place for channel partners.
- Help in the verification process of new channel partners, ensuring their credentials and qualifications meet company standards.

**5.** **Channel Partner Support & Co-ordination**:

- Act as a point of contact for channel partners for routine inquiries and documentation support.
- Assist with on boarding new channel partners by collecting necessary documents and ensuring they meet compliance requirements.
- Ensure timely completion of assigned tasks and report updates on work progress to the Business Channelization Manager.

**Skills & Qualifications**:

- Education: Any Graduate
- Experience: 1-2 years of experience in back-office operations.
- Salary Range: 15,000k - 18,000k

**Technical Skills**:

- Proficiency in MS Office (Word, Excel, PowerPoint).
- Familiarity with CRM and ERP systems is an added advantage.

**Soft Skills**:

- Strong attention to detail and organizational skills.
- Ability to handle multiple tasks and work under pressure.
- Analytical mindset for data analysis and reporting.

Pay: ₹15,000.00 - ₹18,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)

Work Location: In person

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