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Quality Analysis

2 weeks ago

Sanpada Navi Mumbai Maharashtra, India Brocus IT Solutions Full time

**Required Skills**:

- Excellent written and verbal communication.
- To drive process improvement initiatives.
- Identify gaps, provide feedback, call calibration and refresher sessions to agents and create audit reports.
- Shift Time - Evening 7.30 pm to Morning 5.00 am

**Roles and responsibilities**:

- Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
- Identify and remedy defects within the production process.
- Proficient with MS office and reports.
- Provide Feedback and suggestions for Process improvement and Drive Quality Initiatives.

**Contact HR EMMA-
8433771532
**Job Types**: Full-time, Permanent

Pay: ₹33,000.00 - ₹40,000.00 per month

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91
8433771532